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OPEN FOR FACE TO FACE APPOINTMENTS IF NEEDED

Coronavirus Update

5th Feb 2021 - Please read.

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I am currently still open (though not as normal- please continue to read), and have face to face appointments available to those patients who are in pain and therefore have a clinical need for physiotherapy. These appointments are not suitable for everybody, so it is important that I have an initial chat with you to see if a face to face appointment is appropriate. I would love to see all my patients, but at this time, it is important that I only see those who are really in need, as per guidance from our organisations. This unfortunately does not include massage patients again, and Matt is unable to work at present. If you

usually come for massage and are struggling, please do contact me as there may be other treatments that are suitable to help ease your symptoms. I will continue to follow the guidance from my organisations at all times, and will continue to maintain a safe environment for my patients (please do ask if you wish to see the relevant documents which outline the measures the clinic has taken to reduce risk wherever possible). I must continue to triage patients over the telephone/email/video initially to ensure there are no COVID-19 symptoms and to enable me to carry out my risk assessments, and then I can get you

booked in if this is all clear. Online bookings are therefore still unavailable at this time as you need to be screened prior to treatment.

 

This is still far from ‘business as usual’ but it is as close to it as we can get at the moment and I am so happy to still be here to see my patients if needed. Video sessions will still be available if you would prefer to be seen this way, or if I deem it the safest appointment

option.

 

 

What am I doing to ensure a safe environment?

 

- Only one patient will be seen at any one time, and there will not be any patient to patient contact as appointment times will be staggered

- The 2m social distancing rule will be applied whenever possible- for example when taking the history

- Deep cleaning of all clinic areas between every patient, and before and after clinic each day

- Hand sanitiser and hand wash is provided for you to use when you enter and leave the clinic

- A full history will be taken prior to patients attending to ensure they do not have any Covid-19 symptoms, and also to check if they or anyone they have been in contact with, has had Covid-19, and patients will be emailed a screening questionnaire to complete prior to the session

- Do not attend the clinic if you, or anyone you live with, has a fever (above 37.8°), cough or loss of smell

- Contact details for everyone who has been in the clinic will be taken to enable us to contact trace if need be

 

What to expect at your appointment

 

- Please do not arrive early for your appointment. You will be politely asked to wait outside at a safe distance, and I will come to the door and call you in at your appointment time

 

- Where possible, please attend the clinic on your own

- Please park in the car park opposite or on the road outside the clinic

- I will take a contactless forehead temperature reading when you arrive

- You will be supplied with a single use, surgical face mask to wear for the session and to be disposed of as you leave

- You will be asked to wash your hands on arrival in the clinic and when you leave

- I will be wearing full PPE, as per guidance from Public Health England

- Card payments only

 

How to book an appointment

 

- Please call 01449 774506 to book an appointment (Please be patient, answering the phone in PPE is not easy! I will respond to any messages as soon as possible)

 

- Email [email protected]