Treatments
There are a variety of treatment options available and each individual will require a different approach. Your Physiotherapist will carry out a full consultation and physical assessment and then explain what the best treatment will be for your condition. You are welcome to have somebody accompany you for treatment if you wish.
Fracture Healing
This includes Pulsed Magnetic Field Therapy (PMFT) and Laser Therapy. All fracture healing treatments used at the clinic are the same as those used by Brian Simpson in Ipswich.
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Acupuncture
This aims to help to reduce pain by reducing the sensitivity of tissues by altering the pain pathways in the brain and spinal cord.
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Ultrasound
This is a non-invasive, pain free treatment in which an applicator head with some cold water based gel is applied directly to the skin.
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Interferential Therapy
A non-invasive treatment for acute and chronic pain. It utilises two medium frequency currents to help block pain signals and improve circulation.
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Fracture Healing - Pulsed Magnetic Field Therapy (PMFT)
Please see our Fracture Healing page for more information.
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Fracture Healing - Laser Therapy
Please see our Fracture Healing page for more information.
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Mobilisation and Manual Techniques
This involves gently mobilising specific joints and soft tissue to free them up and get things moving again.
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Extracorporeal Shockwave Therapy
This is a non-invasive, pain free treatment for many soft tissue conditions.
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Exercise Programme
You will receive a full consultation and a personalised exercise programme where appropriate.
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Sports Massage
This involves the manipulation of soft tissue, including skin, muscles, tendons, ligaments and fascia.
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Sports Psychology
This service is suitable for any age and ability. Sessions are tailored to your individual needs, goals and experience.
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B12 Consultation
We need to consume B12 each day to maintain our health, taking vitamin B12 supplements can often be a great way to ensure we’re getting enough.
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Biotin Consultations
Biotin (also known as Vitamin B7 or Vitamin H) injections can aid weight loss, by elevating your resting rate of metabolism.
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Indian Head Massage
Originating from ancient eastern rituals, this treatment is a deeply relaxing and a very calming experience.
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Facial
Using a range of individually selected products chosen to match your skin type and your current needs.
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Swedish Massage
This can be both relaxing and energising, and helps to release muscle tension, but is more of a relaxation massage.
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Reflexology
Reflexology is a form of massage, that uses gentle pressure points on the feet.
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Deep Tissue Massage
Deep tissue techniques are often used to treat musculoskeletal issues, such as sprains and strains.
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Ostenil®Plus and Ostenil®Mini Injections
Ostenil®Plus is a treatment for the symptoms of osteoarthritis.
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Corticosteroid injections
These injections are suitable for patients who are suffering with pain, swelling and inflammation of certain joints, tendons and bursae.
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Arthrosamid® Injections
This is a new type of treatment, which is injected into the knee to help treat the pain caused by osteoarthritis, offering a good alternative to other therapies which may have failed.
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Lymphoedema Massage
Individualised massage treatments for upper and lower limb lymphoedema, appropriate for any stage of both primary and secondary lymphoedema.
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Pregnancy Massage
This massage provides a physical therapy that relaxes and soothes your entire body.
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Lava Shell Massage
This massage offers a deeply relaxing experience. These natural, eco-friendly shells radiate warmth, helping to soothe muscles and promote relaxation and wellbeing.
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Dry Cupping
Cupping in conjunction with active movement stimulates the nervous system and aids in re-educating muscle memory and proprioception.
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Unless you are covered by insurance, payment is to be made at the end of each treatment session. We accept all major credit and debit cards as well as cash.
We are registered with WPA, Vitality Health, AXA, AVIVA (we are not registered with Bupa). Please notify us if you wish to use your Health Insurance. If your healthcare provider is not listed, please give us a call.
Our Cancellation Policy
We understand things can crop up so you may need to cancel your appointment. If you need to cancel, please let us know at the earliest opportunity. There will be a charge of 100% of the treatment fee for same day cancellations and non-attendance. Our Therapists often work with waiting lists, so we need as much notice as possible to be able to fill the appointment.
Patient Notice Re: Physiotherapy Fee Increase
Please note, effective from 1st July 2025, there will be a small fee increase for each session. We only ever increase by the minimum needed to cover our increasing costs, and this is less than last year’s increase. Please also be assured we are still very competitively priced for the local area.
| Treatment | Price |
| Initial physiotherapy assessment & treatment (1 hour - no additional fee for consultation) | £74 |
| Follow up physiotherapy session (1 hour) | £74 |
| 45 min Physiotherapy | £64 |
| Home Visits (Stowmarket only, 45mins) Please Call to Book | £100 |
| 30 min Physiotherapy/Acupuncture (menopause, stress, well-being etc) | £54 |
| Initial Shockwave Therapy (30 min) | £59 |
| Follow up Shockwave Therapy (15 min) | £47 |
| Specialist Fracture Healing Treatment (1 hour) | £125 |
| 1 hour Sports Massage | £62 |
| 45 minute Sports Massage | £52 |
| 30 minute Sports Massage | £42 |
| 30 minute Deep Tissue Massage | £40 |
| 45 minute Deep Tissue Massage | £47 |
| Swedish Massage (1 hour) | £47 |
| Swedish Massage (30 min) | £37 |
| Indian Head Massage (45 min) | £42 |
| 30 minute Facial | £30 |
| 60 minute Facial | £50 |
| Lava Shell Massage (1 hour) | £59 |
| Pregnancy Massage (1 hour 15 mins) | £50 |
| Reflexology (50 min) | £39 |
| Reflexology for Menopause (50 min) | £42 |
| B12 Consultation | £42 |
| Biotin Consultation | £52 |
| Initial Lymphoedema Massage Consultation (1 hour) | £60 |
| Follow Up Lymphoedema Massage (45 mins) | £50 |
| Dry Cupping (30 mins) | £40 |
| Dry Cupping (45 mins) | £47 |
| Sport Psychology (1 hour initial session includes 30 min free consultation) | £40 |
| Sport Psychology (1 hour follow-up Sport Psychology) | £60 |
| Sport Psychology (40 – 45 minute follow-up session) | £40 |
Frequently Asked Questions
If you are unsure about something have a look through our FAQs to see if the question you wish to ask has already been answered.
- What should I expect on my first visit?
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Your Physiotherapist will first of all have a chat with you about your condition and your medical history. You will then have a physical examination. Depending upon which area is to be examined, you may be asked to remove some clothing to allow your Physiotherapist to assess the area effectively. You will not be asked to remove anything that is not necessary. You may have a friend or relative accompany you for treatment if you wish. Your treatment options will be discussed and you will have your first treatment within your first session. If there is anything in particular you need to bring for treatment, your Physiotherapist will advise you when you book your appointment.
- Is there parking?
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There is parking at the clinic but it is limited. You can park next door at the train station (£1 for 1 hour) or you can park at Bury Street or Union Street car park (£1 for 2 hours)- these are approximately a 2-3 mins walk to the clinic. Please allow time for parking in case you have to park elsewhere. If you have a large vehicle, you will need to park at one of the car parks listed above. Thank you for your co-operation.
- How long do I have to wait to get an appointment?
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We strive to see patients within 24-48 hours of their initial enquiry.
- Do I need to see my GP before I book an appointment?
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There is no need to see your GP prior to booking an appointment unless you are claiming through your medical insurance (see below). Otherwise, please just give us a call and we will be happy to book you in.
- What if I have medical insurance?
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Most insurance companies will require you to contact them first in order to register your condition. Your insurance company will then provide you with an Authorisation number, which you will need when you book your appointment. Your treatment will then be invoiced directly to the company at the end of the treatment episode. You may be required to pay any excess relevant to your policy, or any shortfall, depending upon the level of your cover. Please note that some insurance companies will request a GP referral prior to giving authorisation for treatment. Please note we are registered with WPA, Vitality Health, AXA, AVIVA (we are not registered with Bupa)
- How many treatments will I need?
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Each patient is assessed on an individual basis, and at no time will you be asked to purchase a set number of treatment sessions. We try to keep the number of treatments to a minimum to keep your costs down, and you will not be expected to book more sessions than you require.
- Are evening appointments available?
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Jo, Matt and Hannah all offer appointments after 5pm, but these are popular appointments so please book early to avoid disappointment.